Policies
Delivery
Processing time
The time I need to prepare an order for dispatch varies. Please see below for guidance. Please note, working days are classed as Monday to Friday and exclude national holidays.
- Framed and Art Prints - 5-10 working days
- Greetings Cards - 2-5 working days
- 3D Tunnel Cards - 5-10 working days
- Berets - 5-10 working days
- Mugs - 5 - 7 working days
- Gift Wrap - 2-5 working days
- Wall Plaques - 5-10 working days
- Bags & Cushions - 5-8 working days
- Tshirts and Sleep Sets - 5-10 working days
- Bauble Sets - 5-10 working days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
No refunds will be given until items have been returned or proof of damage has been submitted to thecraftyburreato@gmail.com